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Delivery Information

How much does it cost for delivery?

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How long will it take for my delivery to arrive?

Any installation, cleaning or maintenance product should arrive the next working day if you've ordered by noon. If you order in the afternoon, please allow an extra day. 

For larger orders needing a crane off, please allow around 3 working days.

If you've ordered a full pack of stone up-to 5 packs, normal delivery is 3 - 5 working days and you can pick your preferred date of collection within this time frame if you would like.

If you order a small quantity ie a split down pack, this usually takes an extra day to split the pieces out from the full pack.

We do offer a next day delivery service for full packs of stone and so if you need to order this please buy the extra service.

Resin - This takes 5-7 working days, as some colours need mixing from the standard colours to bespoke colours.

Artificial Grass - will take 3 working days for a full roll or 3-5 working days for grass cut down to size

Bespoke Projects and York Stone Flags from quarry- will take 2-3 weeks.

How will my paving be delivered?

Depending on the size of your order, we will use either:

A pallet Service with kerb side delivery, meaning a tail lift and a hand held pump truck. Please note that the driver is only contracted to deliver kerbside. The pallet pump truck cannot be wheeled over gravel or negotiate other obstacles such as high kerbs, the driver will do all he can, safely.

A pallet service with a moffett which is a forklift that comes with the wagon.

A hiab wagon with crane off facility

A dedicated vehicle

Do you deliver on Saturdays?

We do but there is an extra charge for this.

What do I do if an item arrives damaged or faulty?

Please do not use the pack and take a photo and email it to us as soon as possible to hello@hardystonecompany.co.uk or mobile 07703 741973 for our specialist customer service team to issue replacements when possible with next day delivery.

Have a question that isn't answered here?

Get in touch with our friendly team for help and advice