Definitions

  • Goods – All articles and/or services sold to the Buyer,(being the person(s) or company who’s order for goods is accepted by Hardy Stone Company) including replacements for defective Goods.
  • Contract – The Contract between the Buyer and Hardy Stone Company Limited for the sale of Goods.

 

General

1. We reserve the right to change these terms and conditions at any time without prior notice to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

2. You will be subject to the policies and terms and conditions in force at the time that you order Goods from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we confirm acceptance of your order (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Goods).

3. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

4. If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.

5. You are legally capable of entering into binding Contracts.

6. You are at least 18 years old.

7. Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password. The information that you provide must be accurate and complete. All password details are accepted but may be withdrawn at our sole discretion. Please read our GDPR Policy for more information on how your details will be held.

Acknowledgement

All orders will be accepted by Hardy Stone Company subject to and in accordance with the following terms and conditions of sale which shall be deemed to be incorporated into a Contract for the sale of Hardy Stone Company’s Goods. By the placement of an order (by whatever means) the Buyer will be deemed to have acknowledged and accepted the said terms and conditions and will be bound by them. Hardy Stone Company will not accept any purported variation to the said terms and conditions that may be included in any written document (including any order form) from the Buyer, except by prior written agreement.

Samples

Natural stone products are likely to show variations in structure, veining, colour and thickness. Any samples provided can be considered as an approximate rather than exact representation of the product in question.

Prices

Prices charged are those prevailing at the time of despatch. Prices quoted in any Hardy Stone Company publication are current at the time of printing. Hardy Stone Company reserves the right to amend prices at any time without prior notice.

V.A.T.

All prices are subject to V.A.T. at the current rate prevailing at the time of delivery.

Settlement Terms

  1. All payments are due on a payment before despatch basis.
  2. An interest charge will be imposed on invoices still outstanding after 7 days with a minimum charge of £1.00.
  3. Hardy Stone Company reserves the right to charge for copy invoices or credit notes at the rate of £1.00 per copy where the original has been lost or misplaced by the Buyer.
  4. If legal action is taken to recover monies due to Hardy Stone Company, then Hardy Stone Company reserves the right to charge the Buyer an administration charge.

Hardy Stone Company reserves the right in its absolute discretion to grant, refuse or discontinue any order at any time.

Change of Address

Hardy Stone Company must be notified of any change of address in writing, which must be sent by recorded delivery. The Buyer will be responsible for any and all costs and expenses resulting from the failure to notify.

Orders

Written confirmation of telephone orders are required. Failing such confirmation, Hardy Stone Company will not be held responsible for any misinterpretation. Hardy Stone Company reserves the right to refuse any order at any time. No order may be cancelled without the previous written agreement of Hardy Stone Company.

Export

Separate Conditions of Sale apply to export transactions (available on request from our Export Department). The Buyer is responsible at the Buyer’s own expense for obtaining any licence and complying with any export regulations in force within the United Kingdom and in the country for which the Goods are destined.

Hardy Stone Company reserves the right in its absolute discretion not to supply certain Buyers or countries and to enquire of the Buyer full details of the end use and final destination of the Goods.

General Descriptive Matter

  1. All specifications, drawings and particulars of weights, dimensions, capacity or other details contained in this website are intended to give a general idea of Hardy Stone Company Limited’s products but will not form part of the Contract.
  2. Hardy Stone Company shall take all reasonable steps to ensure the accuracy of technical details relating to the Goods in the catalogue but Hardy Stone Company accepts no liability in Contract or tort or under statute or otherwise for any damages or injury arising directly or indirectly from any error or omission in such technical detail whether caused by Hardy Stone Company’s negligence or otherwise.

Performance

  1. Unless any performance figures, tolerances or characteristics have been specifically and expressly warranted by Hardy Stone Company Limited in writing, Hardy Stone Company shall be under no liability whatsoever for any failure to attain such figures whether attributable to Hardy Stone Company’s negligence or otherwise.
  2. The responsibility for ensuring that Goods are sufficient and suitable for the Buyer’s requirements is the Buyer’s sole responsibility save insofar as Hardy Stone Company have specifically advised the Buyer in writing that the Goods are sufficient and suitable for the Buyer’s purposes, having been fully and accurately advised by the Buyer of the Buyer’s requirements.

Guarantee

  1. Not all Goods supplied by Hardy Stone Company are supplied with a manufacturer’s or Hardy Stone Company  guarantee.
  2. The guarantees that are supplied vary in duration.
  3. It is the Buyer’s responsibility to check at the time of purchase whether Hardy Stone Company’s guarantee is applicable, and if so, its duration. Where Goods are covered by Hardy Stone Company’s guarantee, the following applies:Any defects which under proper use appear in the Goods within a period of twelve months (or unless otherwise stated) after delivery and which are due to faulty materials, workmanship or design will be made good by Hardy Stone Company either by repair, or at Hardy Stone Company’s option, by replacement, provided the Goods are returned in accordance with the “Returns” clause below.Hardy Stone Company’s guarantee is provided by Hardy Stone Company and accepted by the Buyer in substitution for all express or implied representations conditions or warranties, statutory or otherwise, as to the state satisfactory quality fitness for purpose or performance of the Goods (or any materials used in connection therewith) or the standard of workmanship and all such representations, conditions and warranties are hereby excluded.
  4. Where Goods are covered by a manufacturer’s guarantee, then Hardy Stone Company’s liability to repair or replace those Goods ends at the end of the period of the guarantee provided by the manufacturer
  5. Hardy Stone Company’s sole obligation and the Buyer’s sole remedy under this provision is limited to the reasonable cost of repair or replacement of the Goods supplied.

Personal Collection of Goods

A Buyer wishing to collect Goods from our yard must do so within 2 working days of arranging the collection by appointment and not before 9.30am. If the Goods are not collected within the said period, Hardy Stone Company will charge the Buyer a restocking fee.

Returns

  1. No order may be cancelled without the previous written agreement of Hardy Stone Company. Without such written agreement, Hardy Stone Company may not accept the return of any Goods incorrectly ordered or no longer required. Any cancellation of order will only be considered if made in writing. If cancellation is accepted by Hardy Stone Company, then Hardy Stone Company Limited may charge a restocking fee representing a percentage value of the Goods.
  2. Hardy Stone Company will only accept returns under guarantee if they are accompanied by a document in writing stating the date of purchase and original invoice number.
  3. Exchange units will be invoiced at the “buy” price and a credit for the difference between the “buy” price and the “exchange” price will be raised, subject to receipt of the faulty item at Hardy Stone Company no later than four weeks after the date of the original sales invoice, the number of which must be quoted.
  4. Hardy Stone Company will not accept responsibility for Goods which, in its opinion, have been the subject of undue wear and tear, accident, misuse, improper application or neglect. Hardy Stone Company’s opinion on this is final.
  5. The Buyer will be responsible for ensuring that all returns are delivered to Hardy Stone Company and for providing proof of delivery of such return. If proof of delivery is not provided, then no credit will be given by Hardy Stone Company.
  6. Without prejudice to “Returns” clauses (1)-(5), Hardy Stone Company reserves the right to replace, repair or refund payment in respect of all Goods returned at its absolute discretion.
  7. Except in any case where the Goods supplied are deemed to be faulty, or incorrectly manufactured. Goods that are manufactured to order cannot be returned. In the event a cancellation of an order for Goods manufactured Hardy Stone Company will charge the Buyer for the whole or any part of that order that has been manufactured prior to cancellation.

Delivery Schedules

  1. Delivery will take place to the address specified by the Buyer. Hardy Stone Company may make delivery by any method of transport available to Hardy Stone Company.
  2. Hardy Stone Company reserves the right to deliver the Goods by installments.
  3. Deliveries by installment can only be accepted for a maximum period of six months from the date of order.

Delivery

Hardy Stone Company will use reasonable endeavours to meet delivery estimates but cannot accept any liability whatsoever for failure to do so however arising. Failure to meet a delivery date where deliveries are by installment under the Contract in accordance with “Delivery Schedules” clause (4) shall not prejudice Hardy Stone Company Limited’s right to make further deliveries by installment under that Contract.

Shortages or Damage in Transit and Non-Delivery

Hardy Stone Company will not consider any claim for shortage of delivery or damage in transit unless written notice is given to the carrier and Hardy Stone Company within three days of the receipt of Goods. No claim in respect of non-delivery of Goods will be considered unless written Non-Delivery notification is given to Hardy Stone Company within five days from receipt of a statement in respect of the Goods. In this condition, time shall be deemed to be of the essence.

Site Access

Assessing site access will be the responsibility of the Buyer. Hardy Stone Company will not accept any liability whatsoever for any costs, direct or consequential, for re-delivery, delivering elsewhere or for the return of the Goods in any such case where delivery of the Goods is not possible at the time of the attempted delivery due to any restrictions to vehicular access.

Receiving Deliveries

Hardy Stone Company will make reasonable endeavours to ensure that the Buyer is aware of the estimated time of arrival for a delivery of any Goods. Hardy Stone Company will not accept any liability whatsoever for any costs, direct or consequential, for re-delivery, delivering elsewhere or for the return of the Goods in any such case where delivery of the Goods is not possible at the time of the attempted delivery due to the absence of person(s) authorised to receive the delivery make the delivery unachievable then Hardy Stone Company will not be responsible

All mainland addresses within England, Wales & Scotland that fall outside of this radius can be quoted for using a 3rd party courier upon submission of an order which will automatically inform you of which service you are entitled to. Please note that Hardy Stone Company is not responsible for the independent terms and conditions of use for any 3rd party company.

We will confirm acceptance of your order on-screen for orders in our Delivery Area.

For orders that fall outside of this you will be contacted by us to confirm a courier charge and to allow you the chance to either confirm or cancel your order. We aim to present a clear representation of the plants and products we sell on our website using descriptions and picture of all goods where possible. In some instances there will inevitably be some variation in size, shape and colour between some products. All pictures, descriptions and other information are to be regarded as approximate and for guidance purposes only. E-mails to you will be sent to the address that you specify to us. It is important that you give us an accurate and valid address and contact telephone number and inform us of any changes to them. If either we or you fail to enforce a right under these terms, that failure will not stop us or you from enforcing the other rights or the same right on a later occasion. The headings in these terms are for convenience only and will not affect their interpretation.  Please note, we may also provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller. We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.

Order Processes

  1. We will take payment from you at the time when we confirm your order, whether verbally, at our yard or online for orders in our Delivery Area or upon confirmation after a courier charge has been quoted for orders that fall outside of this
  2. Goods are subject to availability. In the event that we are unable to supply the goods we will inform you of this as soon as possible. A full refund will be offered where you have already paid for the goods in question.
  3. The price of the Goods will be as quoted on our site from time to time, except in cases of obvious error.
  4. Goods prices and delivery costs are liable to change at any time at our discretion.
  5. Our site contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Good’s correct price is less than our stated price, we will charge the lower amount when dispatching the Goods to you. If a Good’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Goods, or reject your order and notify you of such rejection.
  6. We are under no obligation to provide the Goods to you at the incorrect (lower) price, even after we have confirmed your order, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as an error.
  7. Payment for all Goods must be by direct bank payment, paypal or credit or debit card.

 

Delivery

  1. UK Mainland Area Deliveries
  2. Orders to be delivered to this area are subject to a delivery charge in line with our published Online Local Postcode Delivery Area .
  3. All orders for our Delivery Area will be provided with an estimated day of delivery. This will be approximately 2-3 days from the date of your order. We will endeavour to contact you with your confirmed delivery date.
  4. Hardy Stone Company offers a kerbside delivery service. Our drivers are required to place goods to be delivered just inside the customer’s property. Wherever possible this will be out of sight from the road and will leave access for the customer and their vehicles.
  5. It is the customer’s responsibility to ensure that there is suitable safe access for the items to be delivered. This area should be no more than 10 metres from the public road. Our drivers are not expected to carry heavy items into back gardens or through houses.
  6. It is the responsibility of the customer to inform us of any restrictions with regards to HGV’s or parking when delivering to their property. Any subsequent redeliveries due to lack of information will be charged for at cost.
  7. If a suitable and safe area is not provided and our driver is unable to deliver the goods they will return the goods to Hardy Stone Company and the customer will be charged for any subsequent delivery at cost.
  8. Risk of loss and damage of goods passes to the customer on the date when the goods are delivered or on the date of first attempted delivery by us.
  9. Unfortunately it is not possible to guarantee a specific time for a delivery to arrive and customers are advised that the management and staff of Hardy Stone Company are not responsible for any losses or labour costs incurred by the customer or his agent waiting for goods to arrive.
  10. We operate a minimum 24 hour turn around service from acceptance of order.
  11. Where an item is above 1000kg or difficult to lift, items may be split down in the pack to be able to be lifted with a tail lift on a lorry and moffitt truck subject to a splitting down charge which is included in the price unless you have your own offloading facilities, especially for orders under 5 packs. When an order is over 5 packs we may provide a crane off facility.
  12. The Management reserve the right to refuse delivery on any item at any time without prior notice.
  13. UK Mainland address Deliveries (Outside of Local Delivery Area)
  14. All orders for addresses outside of our Local Delivery Area will be provided with a quote for delivery using a 3rd party courier. You will be contacted subsequent to placing your order with a quote and the option to confirm or cancel your order. No payment will be taken until you have confirmed that you would like to proceed with the order.
  15. Hardy Stone Company does not take responsibility for the terms and conditions of delivery for any 3rd party courier. All policies regarding delivery processes are the 3rd party courier’s alone. A copy of the terms and conditions of the courier in question can be provided upon request.
  16. The customer will be liable for costs incurred from any cancellation of an order being delivered by a 3rd party courier.
  17. While we will make all attempts to ensure 3rd party couriers deliver on time and according to arranged dates, Hardy Stone Company takes no responsibility for any delay or failure to deliver by any 3rd party courier with this service not being guaranteed.
  18. If we are informed of any delay to your delivery we will contact conditions if the same is wholly or partly caused, whether directly or indirectly by circumstances beyond its reasonable control. (A Force Majeure Event) A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: i. strikes, lock-outs or other industrial action; ii. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; iii. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; iv. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; v. impossibility of the use of public or private telecommunications networks; and vi. the acts, decrees, legislation, regulations or restrictions of any government. Our performance under any order is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the order may be performed despite the Force Majeure Event.

 

We assume no responsibility for the content of any other websites or products purchased from them to which this website has links. 5. Nothing in this agreement excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979; (d) defective Goods under the Consumer Protection Act 1987; or (e) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

None of the material contained on our site may be used or reproduced without our written permission.

All names, logos, slogans or other phrases may be a trade mark of ours or another person or corporation. Any unauthorised use of a trade mark is unlawful.

Written Communications 1. Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all Contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. 12.Notices 1. All notices given by you to us must be given to Hardy Stone Company at 636-638 Allerton Road, Bradford, BD15 8AB OR hello@hardystonecompany.co.uk. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 10 above. Notice will be deemed received and properly served immediately when posted on our site, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee. 13.Transfer of Rights and obligations 1. The Contract between you and us is binding on you and us and on our respective successors and assignees. 2. We may transfer, assign, charge, sub-Contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. 14.Waiver 1. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. 2. A waiver by us of any default will not constitute a waiver of any subsequent default. 3. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 11 above. 15.Severability 1. If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. 16.Entire Agreement 1. These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract. 17.Governing Laws and Jurisdiction These terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Promotion

Hardy Stone Company may from time to time send the Buyer material or literature, in whatever form, promoting or advertising the sale of its Goods, or otherwise, which may be sent or communicated by post, facsimile or electronic transmission or by which other means as Hardy Stone Company sees fit and at Hardy Stone Company’s discretion. The Buyer acknowledges and accepts the right of Hardy Stone Company to do so. Hardy Stone Company’s usual terms and conditions apply to all Goods and services featured in promotional material.

Ownership

The risk in the Goods supplied by Hardy Stone Company will pass to the Buyer when the Goods are loaded onto the delivery vehicles at it’s premises. However, the title to the Goods will not pass to the Buyer until payment in full of all sums due from the Buyer to Hardy Stone Company has been made. If payment (whether in full or part) is not made by the due date, in accordance with “Settlement Terms” clause (1) to (4) or the Buyer is wound up, or a receiver appointed over any assets or the undertaking of the Buyer or an execution or distress be levied against the Buyer, Hardy Stone Company will be entitled without prior notice to the Buyer or any liquidator or receiver to retake possession of the Goods (and for that purpose to enter upon any premises occupied or owned by the Buyer).

Liability

Hardy Stone Company will make reasonable endeavours to ensure that all information contained in any Hardy Stone Company publication is correct. Hardy Stone Company reserves the right to amend any information contained in any publication without prior notice and does not accept any liability for any loss arising from any error or omission in any such publication.

The Buyer will be responsible for ensuring the correct products are supplied and that the Goods ordered are fit for purpose for which they are ordered. Subject as expressly provided in these conditions, and except where the Goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977) and except for any liability which Hardy Stone Company may incur for death or personal injury resulting from negligence or under Part 1 of the Consumer Protection Act 1987,

Hardy Stone Company shall not be liable in any way whatsoever whether in Contract, in tort, in misrepresentation or under statute or common law, or otherwise for any consequential or other loss, damage or injury however caused and whether caused by Hardy Stone Company’s negligence which may arise out of or in connection with the supply of Goods to the Buyer, other than to supply Goods conforming to the original agreed specification or at Hardy Stone Company’s option to refund any monies already paid in respect of the Goods.

Force Majeure

Hardy Stone Company shall not be liable in any respect whatsoever for any delay in the performance of, or the failure to perform, any obligation pursuant to any order or Contract, in each case, as a result of circumstances beyond its control. If such circumstances delay or prevent the performance of any obligation under any order or Contract for 60 days or more, Hardy Stone Company shall be entitled by written notice to cancel or terminate such order or Contract or its outstanding obligations thereunder.

Cancellation

If the Buyer becomes the subject of any act or proceeding under or in connection with the Insolvency Act 1986 or if the Buyer fails to make payment for Goods when due, in accordance with “Settlement Terms” clause (1) to (4), Hardy Stone Company will be entitled to suspend and cancel all or any future deliveries or installments under this or any other Contract between Hardy Stone Company and the Buyer.

Legal Construction

All Contracts between Hardy Stone Company and the Buyer shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the English Courts.

GENERAL DATA PROTECTION REGULATIONS POLICY

Purpose:
To give a formal approach that Hardy Stone Company Board of Directors are determined to keep Data protected and not to fall into wrong places causing embarrassment
or any type of fraudulent misuse for others to gain from. Hardy Stone Company will use all endeavours to follow the spirit of the General Data Protection Regulations.
Risk Assessment.
Hardy Stone Company will risk assess where data is stored and the security arrangements that are in place.
Hardy Stone Company will ask all third parties that host data information for their policy on data security and what is in place to protect Hardy Stone Company data.
Procedure:
Customer Data Details
Hardy Stone Company will only keep Business to Business details such as name and address of the company, contact name(s) in the company to conduct business, their business telephone/ mobile numbers, their business emails and the business web details.
Hardy Stone Company will not divulge any company details to any third party unless it is to do with conducting business.
All invoicing details will be kept on a secure computer.
All copy paperwork will be kept in a secure room until statutory limitations end, then paperwork will be shredded.
No customer will be contacted by any means unless opted in unless it is to conduct business.
No bank details will be shared with any third parties except for our bank to receive payments.
All contracts of business will not be shared with any third parties unless to execute the business. This will include prices, frequency, type of work.
All customers will be given the opportunity to opt in on receiving marketing information.
All customer data acquired from a third party will only be data that has been approved under GDPR.
Supplier Data Details:
Hardy Stone Company will only keep Business details such as name and address of the company, contact name(s) in the company to conduct business, their business telephone/ mobile numbers, their business emails and the business web details.
Hardy Stone Company will not divulge any company details to any third party unless it is to do with conducting business.
All invoice details will be kept on a secure data base.
All copy paperwork will be kept in a secure room until statutory limitations end, then paperwork will be shredded.
No supplier will be contacted by any means unless opted in, unless it is to conduct business.
No bank details will be shared with any third parties except for our bank to make payments.
All contracts of business will not be shared with any third parties unless to execute the business. This will include prices, frequency, type of work.
All suppliers will be given the opportunity to opt in on receiving marketing information.
Web Site:
The web site will protect the data of employees and permission will be given to use identities such as name and picture.
The web site will not use customer or supplier details without the permission of the customer or supplier.
The web site will refer to GDPR and ask any potential customer or supplier on how they would like to be contacted via an opt in choice.
No customer or supplier will be sent marketing information unless they opt in.
No data will be shared with third parties, unless that third party is contracted to us and as such that third party will be checked to see if
they abide by current data protection legislation.
Hardy Stone Company may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.
Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
Emails
Hardy Stone Company will be used for the purpose of business to business use. The sending of emails to private emails in connection of businesses Hardy Stone Company undertake to respect the right and privacy of the private email and will not forward any details to third parties.
Hardy Stone Company emails will make reference to GDPR on the footer of the emails. This will make reference for the recipient, so they can opt in
to receive marketing information.
Hardy Stone Company marketing information will be annotated on e-mails
Members of Public
Members of the public will, as a rule not provide Personal Identifiable Information (PII). However, should such information be provided Hardy Stone Company will deal with such provision with positive opt in arrangements as per our consent policy.
Agency Workers
All agency workers data will be treated in a similar manner as if the agency worker was an employee of Hardy Stone Company.
No agency worker data will be shared with any third party unless in the connection with work.
All data will hold by HR in a secured filing cabinet and secure data server. Only relevant Hardy Stone Company employees will have access to these details for the agency worker to carry out work duties.

Register of Breaches
Any breaches of GDPR will be recorded onto the Investigation Log.
The Compliance Manager will investigate the breach.
The Compliance manager will report all findings to the Data Process Controller.
All breaches will be bought to the attention of the Board of Directors.
If a serious breach, then the ICO will be informed.
Annual Review and Changes
This procedure will be reviewed once a year unless major changes to the systems take place.
Any changes in GDPR will prompt this policy and various related Policies and Procedure to be updated.
Any breaches will initiate a review.
Security
Data Process Controller to be briefed and trained on GDPR.
All authorised data handlers to be brief and trained on GDPR.
All staff to be trained on GDPR.
All desks to be clear of all data on leaving the building.
Only lawful personal information can be sent onto a third party eg training certificates to prove capability to carry out work duties.
Driving licences not to be sent out to any third parties.
Any other personal information to have approval of the Data Process Controller or authorised deputy.
The use of external data storage devices is prohibited unless approval has been given by the Data Process Controller.
Data will only be kept for the legal minimum time.
Old data will be destroyed in a proper and legal manner.
All printing that contains personal data to be recorded by entry into a register kept by the relevant printing machines. The data controller is responsible for checking the record periodically.
Any lost information is to be investigated by the Data Process Controller or Compliance manager and to follow the non conformance procedure.

A hard copy of these terms and conditions of trading can be posted on request.

 

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